Articles referenced below:

The ecological cost of quality control

How we're handling worldwide direct messaging

What I learned at the World of Coffee trade show

Rethinking Decent cardboard boxes

Tamper box : foam no more!

Dead tablets, brought back to life

Easily talk to a Decent Human Being (by phone or video)

Draining waste water better

Extended Warranty seems like the wrong term

Video: Works in Progress - Decent Espresso

Why Decent doesn't use Shopify

Open Source is our secret sauce: why other espresso machines fall behind

Customers tell us: Top 12 reasons why they bought a Decent

John on knowing when to walk away