Draining waste water better
A big reason I do trade shows occasionally, is to “feel the pain” of any shortcoming in our products. In June, while assembling 4 coffee carts, I noticed that
- we didn't provide a short tube to connect the drip tray to the drain and
- you were expected to cut it yourself, but the tube we provided was quite tight, and hard to fit onto the drain, and also it's super-difficult to cut silicon tubes yourself so that the cut is straight
- black tubing prevent mold (good) but made it hard to identify blockages due to coffee grinds (bad)
We've now concluded testing of replacement tubes, changing to a slightly larger diameter, translucent and precut to the correct length. We're ordering that, we'll fill all stock we have of our catering kits with this part, and we'll also send this new part for free to existing customers of the catering kit, as part of any order they make with us.
Next on my to-fix list is that I noticed that water suction causes our silicone water intake tubes to kink, and thus slow down the water flow.
I'm thinking that we can fix that with a coiled spring reinforcement around the tube, as that's something I've seen with other products.
If you have a different suggestion to fix this, please let me know!
Updated 2022/08/29