The problem we're encountering with our ceramic drip trays, is that customs inspectors take them out of all the protective packaging we put them in, to inspect the object. When they're done, they just through it all back in the box, no longer well wrapped and the ceramic gets broken. We had to send one guy the same package 3 times before it got through.

Inspired by the packaging around the ramen noodles at the "Ramen noodle museum", I wondered if the same "air cushion" approach would work to protect our ceramic drip trays.

I'm hoping that by putting the object in a transparent balloon, the customs inspectors will be satisfied, and won't take off any more of the protective packaging, and the object can arrive undamaged to you.

-john

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The drip trays are shipped as part of our Decent Espresso machines, which you can find here.

#packaging #R&D