NEW $300 warranty extension: keep your DE1 working forever
Keep your Decent working forever, cheaply.
We've been shipping Decent Espresso Machines for 5 years, and now we've decided to radically rethink how we handle repairs after their included 2 year warranty.
We're now offering $300 two year warranty extensions. You can keep your machine in warranty, forever.
We're well known for having extraordinary support during your warranty period. But after two years, then what? We wanted a simple system that owners could rely on.
Being in warranty means we cover all repair costs: shipping to/from, any duty/taxes, as well as parts and labor.
The $300 warranty extension is only valid if you do not currently need a repair.
Out-of-warranty repairs are charged at a flat fee of $600.
If you buy the extension now (when you don't have a problem), you avoid potentially being hit with an out-of-warranty repair fee, should you later have a problem.
We are offering this to all countries we ship directly to.
This includes Germany, the Middle East, and Israel: places where previously we had a rather complicated policy. One price, worldwide.
If you own a Decent, we highly recommend that you buy your warranty extension now. If you're still under warranty, we'll simply extend it by two years.