Free portafilter stand improvement
Starting today, our portafilters stands come with a pre-cut small silicone tube that you can slide over the metal, if you want to protect the paint on your portafilter handle.
This change is especially useful if your stand is touching a grinder, which causes a lot of vibrations, and makes the portafilter handle vibrate as well. In that case, the sound produced is annoying, and you get micro-scratches in your wood handle paint.
This small piece of rubber is available free to all part portafilter stand customers, on request, as part of any other purchase you're making with us. Please contact us before you pay for your next accessory order, so we can zero out the cost of https://decentespresso.com/c?s=75747+1 from your order.
Thanks to Brian C, raising this issue on Diaspora ð¥ Solution to eliminate Decent Portafilter stand vibrations and scratches! - Decent Diaspora , and trialing a solution, for this. Many others also chimed in with their own suggestions. We worked on it a bit more ourselves, to find just the right material, density and thickness: no smell, stays in place. Then we had the right length precut for us, and a slit cut down the belly so that it's ready-to-be-used by you.
Those of you receiving a portafilter stand from us now will get one of these in your box, and you can decide whether you want it on or not.
Just another example of the design and manufacturing partnership we have with our customers.
-john
#portafilter #improvements #customerfeedback
Updated 2021/12/17